[Required] Consent to the Collection and Use of Personal Information
Purpose of collection and use: To receive product and service inquiries, after-sales service requests, and manual requests; verify the requester; assign the responsible department; and provide a response.
Required information: Name, organization, contact number, email address, product, and inquiry details. A serial number is required when requesting a manual.
Optional information: Job title, website, address, additional information, and attachments. A serial number may be provided for after-sales service inquiries.
Retention and use period: Three years from the date the inquiry is closed. If applicable laws require a longer retention period, the information will be retained for that statutory period.
Right to refuse consent: You may refuse consent; however, you cannot submit an online inquiry without consenting to the required information.
[Required] Consent to Overseas Transfer of Personal Information
Recipient: Webflow, Inc. (privacy@webflow.com)
Destination country: United States
Data transferred: Personal information and attachments submitted through the inquiry form, IP address, browser and device information, and access logs
Timing and method: Transferred in real time over an encrypted network when you access the website or submit an inquiry
Purpose: Website hosting, inquiry receipt, storage and delivery, email notifications, security, and incident response
Retention and use period: Until the earlier of three years from the date the inquiry is closed or the termination and deletion of the Webflow service agreement
Right to refuse consent: You may refuse the overseas transfer; however, online inquiry submission will be unavailable. You may instead contact us by phone at +82-2-2206-2200.
*Do not include sensitive information, such as medical records or images that can identify a patient or any third party, in an attachment.